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Wollondilly launches customer service portal

Wollondilly residents can now manage and track their own customer service requests online thanks to a new customer service portal launched this week. This will mean requests are actioned quicker and residents will be updated in real time as council acts on the request.  Once logged in, customers can also see if issues in their area such as fallen trees or potholes have already been reported by other residents. The system will assist in making Council staff mindful of problems which are causing the most concern in the community, helping in the process of prioritising work programs. Requests can now… Read more »

Hospital goes from paper to digital in five days

The digital transformation of Liverpool Hospital has taken a giant step forward with the launch of an Electronic Medication Management System (eMeds).  This is the latest milestone in the state wide rollout of eMeds, led by the state’s digital health agency – eHealth NSW. More than 3,000 staff have received training to use the specialised system which replaces paper charts with an electronic medication record. Liverpool Hospital general manager Karen McMenamin said electronic records had been opened millions of times since the new system went live in October. “We transitioned from paper to electronic medication management in five days, which… Read more »

Put your website’s landing page to work

A website serves a bigger purpose than a lot of people realise – it is an online salesperson operating round the clock, writes MATTHEW GABRIEL, of local digital company Chevron Technologies. A website is a place to get your target audience to connect with you. A place to proudly showcase what you can do to make life easier for them. In short, it is your platform to sell them what you have to offer. Sales is the lifeblood of any business. The present pandemic situation saw many small and medium-sized businesses (and even large ones) go belly up because sales… Read more »

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Wollondilly launches customer service portal

Wollondilly residents can now manage and track their own customer service requests online thanks to a new customer service portal launched this week. This will mean requests are actioned quicker and residents will be updated in real time as council acts on the request.  Once logged in, customers can alsoRead more »

livhospdigital2021xx

Hospital goes from paper to digital in five days

The digital transformation of Liverpool Hospital has taken a giant step forward with the launch of an Electronic Medication Management System (eMeds).  This is the latest milestone in the state wide rollout of eMeds, led by the state’s digital health agency – eHealth NSW. More than 3,000 staff have receivedRead more »

Screenshot-2020-10-27-10.51.19

Put your website’s landing page to work

A website serves a bigger purpose than a lot of people realise – it is an online salesperson operating round the clock, writes MATTHEW GABRIEL, of local digital company Chevron Technologies. A website is a place to get your target audience to connect with you. A place to proudly showcaseRead more »

Screenshot-2020-10-08-07.41.16

Camden Kids website is a big hit with local families

Families are finding all the local information and services they need with ease, thanks to the Camden Kids website. The website, which celebrated its first birthday since its redesign recently, supports families to find local information and services. KU Cobbitty Preschool director, Rebecca Fordham, said the website was highly regardedRead more »

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Apple’s 2020 annual conference goes online

Apple’s annual conference was surrounded by many rumours about what was pending to be released from hardware updates for iMac and Macbook Pro, software updates to iOS, iPadOS, WatchOS and tvOS and new services such as car key and air tags. The conference was delivered online only, the first timeRead more »

Digitallearning

Unlock digital potential at free TAFE courses

A total of 13 new fee-free TAFE NSW short courses are available online to assist anyone across the State who wants to upskill during the Covid-19 pandemic, following an overwhelming response to the initial suite of courses announced earlier this month. The NSW Government will use these new courses toRead more »

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Online resource to keep our food supply secure

The NSW Department of Primary Industries has activated a new specialist primary industries liaison team and launched an online resource to help the state’s $15.9 billion primary industries sector navigate the challenges and impacts of coronavirus.  Director general Scott Hansen says as each day brought new information and new challenges,Read more »

cyberbullying

Making the internet better place starts with kids

Next Tuesday, February 11, more than 150 countries across the world will help spread the word to mark Safer Internet Day. The day aims to raise awareness around the importance of working together to create a better internet. Here in Australia the Office of the eSafety Commissioner leads the way,Read more »

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Telehealth facilities in our hospitals mean better patient care

Here’s another initiative that confirms that our hospitals and doctors are embracing the digital world in order to provide better health care to patients. State of the art telehealth facilities have opened in Campbelltown, Liverpool and Bankstown-Lidcombe Hospitals, improving patient care through better collaboration. South Western Sydney Local Health DistrictRead more »

microgrid

Microgrids may power the future

Regional communities will benefit from more secure, affordable and reliable power under a $50 million program to support feasibility studies into microgrids. The first round of the Regional and Remote Communities Reliability Fund is now open to applications from across Australia. Up to $20 million of grants will be awardedRead more »

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Here’s your chance to become a tech savvy senior

Seniors wanting to brush up on their tech knowledge or learn new skills can sign up to the Tech Savvy Seniors sessions throughout October. The popular program is back at Glenquarie Library from Wednesday, October 2 and begins with an introduction to computers. It will run each Wednesday and includesRead more »

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