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Technology

Wollondilly launches customer service portal

Wollondilly residents can now manage and track their own customer service requests online thanks to a new customer service portal launched this week. This will mean requests are actioned quicker and residents will be updated in real time as council acts on the request.  Once logged in, customers can also see if issues in their area such as fallen trees or potholes have already been reported by other residents. The system will assist in making Council staff mindful of problems which are causing the most concern in the community, helping in the process of prioritising work programs. Requests can now… Read more »

Hospital goes from paper to digital in five days

The digital transformation of Liverpool Hospital has taken a giant step forward with the launch of an Electronic Medication Management System (eMeds).  This is the latest milestone in the state wide rollout of eMeds, led by the state’s digital health agency – eHealth NSW. More than 3,000 staff have received training to use the specialised system which replaces paper charts with an electronic medication record. Liverpool Hospital general manager Karen McMenamin said electronic records had been opened millions of times since the new system went live in October. “We transitioned from paper to electronic medication management in five days, which… Read more »

Put your website’s landing page to work

A website serves a bigger purpose than a lot of people realise – it is an online salesperson operating round the clock, writes MATTHEW GABRIEL, of local digital company Chevron Technologies. A website is a place to get your target audience to connect with you. A place to proudly showcase what you can do to make life easier for them. In short, it is your platform to sell them what you have to offer. Sales is the lifeblood of any business. The present pandemic situation saw many small and medium-sized businesses (and even large ones) go belly up because sales… Read more »

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Make online privacy your priority

“As the use of smart devices, mobile apps and online services continues to rise, the risk to privacy is also increasing,’’ says NSW Privacy Commissioner Dr Elizabeth Coombs. “It is no surprise that privacy remains a hot topic and the protection of our personal information continues to be important toRead more »

technology

What an iidea: free technology training for seniors

Campbelltown City Council’s HJ Daley Library is one of 13  selected to roll out the Tech Savvy Seniors program. The program, a NSW Government initiative in partnership with Telstra, provides free training for seniors in using computers, tablets and smart phones. It is targeted towards local communities which are culturallyRead more »

Apple iCar

Picture of the future has an Apple iCar in it

For want of a better title for this article there has been a lot of talk lately about Apple’s poaching attempts for their new auto division from Elon Musk’s Tesla Motors. A heady 60 percent salary increase and $250,000 signing bonus – something this Apple fan and Elon Musk fanRead more »

be careful online

Safer Internet Day: careful what you say online

Today is Safer Internet Day (SID) and it reminds us that what you say online may have consequences for many years to come. Giving away too much personal information online is like giving away the keys to your home, says the NSW Privacy Commissioner, Dr Elizabeth Coombs. SID is organisedRead more »

cyber attacks

Cyber attack warning for small companies

The hacking of many of the world’s biggest companies is leading to complacency among small-to-medium-sized business owners on the threat of cyber attack as SMEs assume cyber criminals by-pass smaller operators in favour of household names. With 70 per cent of Australian and New Zealand small-to-medium-sized businesses the victims ofRead more »

Apollo-M

Apollo-M the next step in music evolution

Apollo-M is an on-demand, subscription platform created for anyone with dreams of being a rock star, a concert pianist, or who just wants to jam and play the music they love. Developed in Australia, the innovative platform helps musicians by delivering unlimited access to a library of thousands of music lessonRead more »

technology

We’re going nuts over tech and that’s ok

Microsoft’s newest Windows version pre-release hoopla caught the tech world by some surprise. Improvements to the wince inducing ‘Metro’ interface and boosts to multitasking capability were expected nuts and bolts improvements. The drum-roll moment came with the announcement that the current Windows 8 would be followed not by version 9,Read more »

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Time to hit ‘Australia Tax’ for six

A digital revolution that is sweeping Australia is now occurring in our local area: the fondly remembered video store is closing up shop. The once bustling Video-Ezy chain is transforming into automated kiosks and sadly empty stores. Ever increasingly, Australians are venturing into the online realm for their movies, TVRead more »

Jebo

Meet the world’s first family robot

Brilliant or creepy? I can see so many uses not only for the family home, but business as well. Though now my mind is racing with the business possibilities and applications from conferencing to reminders or just voice commands and more. Are we becoming more like machines and making ourRead more »

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