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Council staff proud to serve Wollondilly community: survey

A commitment to the community and a highly engaged culture are just some of the highlights identified in a Wollondilly Shire Council staff survey.

Council says it engages an independent provider to conduct regular staff surveys and this year’s result demonstrates a “huge leap forward’’ on previous years.

“Our people are very proud to serve the Wollondilly community and have worked hard to build this culture together,” says council CEO Ben Taylor.

“It is a culture of integrity, shared values, and most importantly a willingness to go above and beyond for our Shire and community.”

Some key highlights of the survey include:

 · Overall, staff engagement is the top 10 percent of 50 benchmarked councils, at 72 percent favourable (agree or strongly agree with the questions), up significantly from 2019.

· Council had a very high participation rate of 85 percent, compared to an average rate for other organisations 65 percent demonstrating a commitment to a bright future for Wollondilly.

· All major engagement questions have increased and the majority are in the top 10 percent of benchmarked councils.

· Staff will go above and beyond in their service for the community, are proud to work at Wollondilly Shire Council and believe that council cares about and is committed to them. Critically, trust amongst staff is high and continues to build, and staff see a fulfilling future for themselves at council. “I happily go the extra mile to help Wollondilly Shire Council succeed’’ was the highest rating response at 84 percent, demonstrating the strong service culture and commitment to the Shire.

 “Council set staff engagement as a key performance measure for our CEO because we care about staff wellbeing and because increased engagement translates directly to increased performance and improved services,” says Mayor Robert Khan.

“Thank you to all our staff on behalf of the council for everything you do for our community.”

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