The Member for Macquarie Fields, Anoulack Chanthivong, has slammed the State Government over its latest Service NSW advertising campaign #givingserviceback, and has requested the Australian Competition and Consumer Commission investigate whether the claims made in the advertisements are legitimate.
The advertisements show Service NSW staff going over and beyond their usual activities [see link to the clip at the bottom of the story] by buying customers’ coffee and pastries, walking a customer’s dog, mowing a customer’s lawn and washing a customer’s car.
“I’m appalled that public money is being spent to promote activities which clearly no Service NSW centre will ever deliver.
“In my view, these advertisements are completely false and misleading,” Mr Chanthivong said.
“What Service NSW customer representative will buy me a coffee, wash my car or come to my house to mow the lawn? The truth is – none!
“The advertisements clearly show how desperate the government is to hide the fact that customers are not happy with the new Service NSW model, unless of course you can also score a free coffee or a car wash – which is nonsense.’’
Mr Chanthivong led a strong campaign against motor registry closures last year but the government pressed ahead with plans for a centralized Roads and Maritime service centre at Gregorys Hill after closing Ingleburn and Campbelltown.
“My community, – and many other communities across NSW, have voiced anger and opposition to the sell-off and closure of motor registries by the Baird Liberal Government. All this, when the Premier’s own motor registry in Manly is still open!
[social_quote duplicate=”no” align=”default”]“We want basic government services, not some dressed-up customer service experience that’s not based on reality. “The Liberal Government has to stop the spin, cut the glossy ads and stop playing us for fools.[/social_quote]
“If the Government wants to advertise #givingserviceback, then they can start by reinstating the Ingleburn Motor Registry and giving my community convenient access to basic government services a short distance from home.
“Now, that would really be something worth shouting a free coffee over.”
The MP also pointed out that his electorate contributed a whopping $43 million in stamp duty to the state treasury coffers in 2014-15.
“And what do we get out of it: a closed motor registry, destruction of Hurlstone Agricultural High School and no disabled access at Macquarie Fields station,’’ Mr Chanthivong said.
“How is that fair?
“Our fair share is all we’re after.”
View the Service NSW advertising campaign #givingserviceback clips here.
