An annual council survey has found that 93 percent of Wollondilly Shire residents rate their quality of life as good to excellent.
The 2025 Wollondilly Shire Council’s 2025 community satisfaction survey results also show 81 percent of residents at least “somewhat satisfied’’ with the performance of council over the past 12 months, and 76 percent at least “somewhat satisfied’’ with the performance of councillors.
The survey is conducted annually, keeping council up to date with community sentiment on a range of council services, facilities and community priorities by providing data, trends and direct feedback.
The survey was conducted during February 2025 by an independent research company, via phone interview with a representative random sample of 407 respondents.
This sample size provides a statistically reliable outcome with an error margin of plus or minus 5 percent.
According to the survey, top priorities were identified as roads, improved infrastructure to cater for growth, improved services and facilities (such as schools, hospitals, supermarkets) and traffic management.
The most valued aspects of living in the Shire were identified as the rural lifestyle, peacefulness and sense of community, natural environment, as well as proximity to the city and beaches.
Deputy Mayor Matthew Deeth said the survey showed council was tracking well in key areas that matter to the community.
“We are making significant progress, and we are continuing to invest in our roads, our towns and villages, our recreation and sporting facilities,” Cr Deeth said.
“We’re committed to improving service areas that need an uplift, and maintaining quality in the areas where performance is already strong,” he said.
“Looking forward, we have a plan to build on these results by maintaining our efforts regarding planning and development outcomes, improving the condition of our roads and footpaths, communicating and engaging with our community, and striving to provide an excellent customer service experience,” Cr Deeth said.
You can view the results of the 2025 Community Satisfaction Survey on our website at https://www.wollondilly.nsw.gov.au/council/corporate-planningand-reporting/customer-satisfaction-survey-2025
