Head to Health hubs: support service that works

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Head to Health hubs are providing free and easy-to-access support in two South Western Sydney locations.

The clinics opened in September and are leading the state in the number of consumers accessing support.

The service provides short-to-medium term support for people experiencing moderate-to-high levels of mental health distress

Keith McDonald, the chief executive officer of South Western Sydney PHN (SWSPHN) said the region was on the frontline of the pandemic when funding for the service was announced in August.

“The pandemic and the lockdown had a heavy impact on our community, with an increase in psychological distress,” he said.

“What was needed was a high quality, flexible service that was open to everyone, with no out-of-pocket costs.

“Together with One Door, we have worked hard to get these services established, and our community has embraced the service with more than 150 individuals already accessing Head to Health.”

Kathi Boorman, chief executive officer of One Door Mental Health, which delivers the service, reported a 25 per cent increase in referrals compared to the previous financial year, with the uncertainty, job losses, isolation and stress on relationships caused by the pandemic.

“We really needed the service up and running in a short period of time,” Ms Boorman said.

Jade Weidner (SWSPHN Mental Health and Alcohol and Other Drug manager), Kathi Boorman, Keith McDonald, Chris Jones and Amy Prince (SWSPHN director of planning and performance) at the official opening of the Head to Health hubs.

“We needed a service that was more humane and person centred.

“Feedback from services users includes: it is helpful, life-saving, staff are friendly and approachable, and it is mental health support which works.”

Program manager Chris Jones said Head to Health made the first step to seeking support easy.

“We have a skilled and passionate multidisciplinary team providing efficient, effective and navigable support to people of all ages, genders, sexuality and cultural backgrounds,” he said.

Those that need support can call 1800 595 212 or pop into one of the hubs at any time to discuss their mental health needs and concerns.

The two local Head to Health hubs are open at:

  • Suite 24, 1-5 Jacobs Street, Jacobs Court, Bankstown;
  • Level 6, 203 Northumberland Street, Liverpool.

For more information visit HeadtoHealth.gov.au/PopUp

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